Privacy Policy
Privacy Policy
LostDog.ai, a service of Lost Pet AI Services LLC, is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy applies to all visitors, users, and members of LostDog.ai.
Our Promise to You
At LostDog.ai, we know your pet isn’t just a pet — they’re family. That’s why we treat your personal information with the same care and urgency we bring to every lost dog alert.
We collect only what’s needed to help bring pets home faster, and we never sell your data. This policy explains how we protect your privacy as we work to reunite families, one tail at a time.
SiteLock Protected
Our website and all data are fully protected 24/7, every day of the year, by SiteLock, a reputable and nationally recognized security firm. Our site is scanned daily and continuously monitored for threats. In today’s environment, we would not accept anything less for your protection and ours.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, pet details, and alert preferences
- Technical Information: IP address, browser type, device identifiers, and usage data
- Location Data: Timestamped GPS or approximate location data used to assist in pet recovery efforts
- Behavioral Data: Interactions with our platform, alert settings, and engagement metrics
2. How We Use Your Information
We use your data to:
- Provide and improve our pet recovery services
- Personalize alerts and communications
- Document and verify lost and found dog reports
- Analyze usage to enhance platform performance
- Comply with legal obligations and prevent fraud
We do not sell your personal information.
3. Sharing and Disclosure
We may share your data with:
- Service Providers: Hosting, analytics, email delivery, and payment processors
- Legal Authorities: When required by law or to protect rights and safety
- Shelters or Volunteers: With your consent, to assist in pet recovery
All third-party partners are contractually obligated to protect your data.
4. Cookies and Tracking
We use cookies and similar technologies to remember user preferences, analyze site traffic, and improve user experience.
You can manage cookie settings through your browser.
5. Data Security
We implement industry-standard safeguards, including:
- Encryption of sensitive data
- Secure access controls
- Regular security audits
While no system is 100% secure, we strive to protect your information with care and diligence.
6. Your Rights
Depending on your location, you may have rights to:
- Access: Request a copy of your personal data
- Correction: Update inaccurate information
- Deletion: Request removal of your data (“Right to be Forgotten”)
- Opt-Out: Decline marketing communications or data sharing
To exercise these rights, contact us at contactus@lostdog.ai.
7. GDPR and CCPA Compliance
We honor privacy rights under:
- GDPR (EU): Consent-based data collection, data portability, and deletion rights
- CCPA (California): Right to know, delete, and opt-out of data sale (we do not sell data)
We do not discriminate against users who exercise their privacy rights.
8. Children’s Privacy
LostDog.ai does not knowingly collect data from children under 13. If we learn that a child’s data has been collected, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of LostDog.ai after changes indicates acceptance.